This course teaches you agile methods to approach business process analysis for Business Process Management (BPM) implementations.
The course focuses on proven business process transformation analysis approaches for delivering process transformation projects by using an agile methodology and the extensive IBM knowledge base collection of IBM Systems Solution Implementation Standard (ISSIS) artifacts. ISSIS represents an agile methodology that the IBM Cloud Services organization uses to maximize client return on investment. It provides IBM technology and product-specific best practices and BPM artifacts that are derived from hundreds of project implementations.
The course begins with an overview of Business Process Management and change management concepts. You learn about managing upstream and downstream process transformation impacts, and the cross-functional importance of business processes to the overall objectives of an organization. The course then explores the agile business process analysis methods and supporting project tasks and work products that make a process transformation project successful. It covers concepts and activities such as process analysis, process improvement, working with As-Is and To-Be processes, Business Process Model and Notation (BPMN), and identifying and working with key performance indicators (KPIs).
This course also introduces you to IBM Blueworks Live (BWL), which is software as a service (SaaS) that can help organizations quickly document and improve business processes by enabling collaboration and process automation in a secure, cloud-based environment. BWL represents one approach to collecting process transformation information that is required to create appropriate BPM deliverables such as user stories for each process task and process participants.
Throughout the course, you participate in hands-on demonstrations and predefined case study exercises that are designed to reinforce the concepts and skills that are covered in the lectures.